PRIVACY, SECURITY & GDPR
GENERAL DATA PROTECTION REGULATION (GDPR)
eDgE dEsiGn London is compliant with General Data Protection Regulation (GDPR) in handling your personal data, in accordance with the GDPR Act 25 May 2018.
Your privacy and security are very important to us and we never share your name, email, delivery address or any other details with any other party excluding those involved in the checkout process. Please read the details below.
PRIVACY
We act as a controller of relevant information to enable use to process your order. By placing an order with us, you have given clear consent for this to occur. Our processors are all GDPR compliant, they are: Shopify ECommerce Solutions and PayPal (Europe) S.a.r.l.
DATA PROTECTION
We have no access to any of your financial details (e.g. bank account or credit card information) during any part of the checkout process. Basic personal details that directly relate to processing your order are available to us, and are given to us by you during checkout. These are: your name, email, telephone number (optional) and the billing/shipping addresses.
The personal details relating to your order are never stored on a local computer or printed out to be held by us. They are held online in our PCI DSS compliant merchant services (detailed below) and are printed off as an order invoice to be sent out with your order. Any copies printed in error shredded and disposed of by us.
eDgE dEsiGn London will only contact you on matters arising directly from you order, or to reply to correspondence from you, and not for any other purposes (unless you have opted in to our mailing list, see below).
It is your right to ask us to provide you with any information that we hold about you, such as copies of orders or emails free of charge at any time.
CHECKOUT SECURITY
We accept all major credit cards using the fully PCI DSS compliant secure checkout and card processing services provided by Shopify ECommerce Solutions and PayPal (Europe) S.a.r.l. Please refer directly to either company for information about their privacy policies and terms.
Shopify hosts our website cart, checkout service, and non-Paypal credit/debit card processing. Upon checking out, you will be taken to this secure page https://checkout.shopify.com/carts where Shopify will process your credit/debit card payment on our behalf.
If you prefer, you can choose Paypal during checkout instead. You do not need a Paypal account to pay via Paypal. eDgE dEsiGn London is a Paypal Verified Business Account holder.
You will be returned to edge-design-london.com after completing payment of your order via either service.
Please contact us if you would like any more information about this or experience any difficulties during checkout.
CURRENCY CONVERSION
MAILING LIST
Our mailing list is a newsletter available to subscribers on an opt-in basis only. If you have chosen to join our mailing list, the email address you provide will not be passed on to any other companies and will only be used by us as stated, that is, infrequent emails about new products, news etc.
You are in charge of your subscription and can unsubscribe at any time, should you change your mind.
CUSTOMER ACCOUNT
You do not need to have an account to buy products from eDgE dEsiGn London, you may checkout as a 'guest'.
If you would like to set up an account to save time when ordering in the future, you can either do this either by clicking 'register' in the top menu or after placing your first order.
You are responsible for keeping your account details, such as billing and shipping addresses up to date. If you choose Paypal to complete your order payment, it is your responsibility to ensure your Paypal address details are up to date, as these will be used for your order.